JOVORA GAMES LIMITED develops and publishes ad-supported mobile applications and games (collectively, the "Apps" or the "Service"). This Privacy Policy explains how information is collected, used, and shared when you use our Service.
If you choose to use our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Personal Information we collect is used to provide and improve the Service. We will not use or share your information except as described in this policy.
1. Information Collection and Use
For a better experience while using our Service, we may require you to provide certain personally identifiable information. Information requested by us will be retained and used as described in this Privacy Policy.
The Apps use third-party services that may collect information used to identify you:
2. Log Data
Whenever you use our Service, including when an error occurs in an App, we may collect data and information through third-party products on your device called Log Data. Log Data may include your device Internet Protocol ("IP") address, device name, operating system version, App configuration, the time and date of your use of the Service, and other statistics.
3. Cookies
Cookies are files containing a small amount of data and are commonly used as anonymous unique identifiers. The Service does not explicitly use cookies. However, the Apps may use third-party code and libraries that use cookies or similar technologies to collect information and improve their services. If you refuse cookies, some portions of the Service may not function properly.
4. Service Providers
We may employ third-party companies and individuals to:
- facilitate our Service;
- provide the Service on our behalf;
- perform Service-related services; or
- assist us in analyzing how our Service is used.
These third parties may have access to Personal Information solely to perform tasks assigned to them on our behalf. They are obligated not to disclose or use the information for other purposes.
5. Security
We value your trust in providing us with Personal Information and use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is completely secure or reliable, and we cannot guarantee absolute security.
6. Links to Other Sites
The Service may contain links to other sites. These external sites are not operated by us. We encourage you to review their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
7. Children's Privacy
The Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided Personal Information, we will take steps to delete it. Parents or guardians may contact us if they believe a child has provided Personal Information.
8. What Data We Collect
Data provided by you
- Player name, whether real or an alias
- Contact information, such as name and email address
- Profile information, such as a profile photo
- In-game messages, support tickets, and chat logs
- Other information you choose to share, such as information used to identify a lost account
Data collected automatically
- Game account details and game progress
- Mobile device identifiers and IP address
- Device information, including device name, operating system, and language
- Data collected through cookies and similar technologies
- Approximate location inferred from your IP address
- Gameplay data and interactions with other players within the Service
- Application performance and debugging information
Data collected from partners
We may receive information from third-party partners, including social networking services, advertising networks, analytics providers, and platforms on which the Apps operate. This may include data made available through your privacy settings, demographic or coarse-location data, fraud-prevention data, purchase information used to verify payments, and advertising or analytics information used to improve our Services.
9. Why We Collect Your Data
- create accounts and enable use of the Service;
- verify and confirm payments;
- process your requests;
- maintain and update player profiles;
- enable social features, personalization, and customization;
- provide player support and offers within the Service;
- communicate service updates, security alerts, and support messages;
- enable communication within the player community; and
- serve, measure, and improve relevant advertising.
10. Who Can See Your Data
Other Players
Through social features, other players may be able to view your profile, in-game achievements, and other details you make public.
Service Providers
Our vendors may process data at the direction of JOVORA GAMES LIMITED to provide services such as hosting, player support, advertising, analytics, and fraud prevention.
Other Companies and Authorities
Where permitted or required by law, data may be shared with other organizations or public authorities in connection with fraud, illegal activity, lawful requests, or the protection of the rights and safety of our players.
11. Data Retention
We retain data for as long as necessary to provide the Service, maintain an active account, comply with legal obligations, resolve disputes, and enforce our agreements. We may reassess unused accounts and delete or de-identify information that is no longer needed.
12. Your Choices and Data Deletion
You may request access to or deletion of the Personal Information we hold about you by emailing help@jovoragames.com. We may need to verify your identity before completing a request.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when the updated Privacy Policy is posted on this page, unless otherwise stated.
14. Contact Us
If you have questions, suggestions, or requests relating to this Privacy Policy, contact us at help@jovoragames.com.